Dimsum Caddy — every question answered.

Dim sum, cocktails — and a driving range indoors

Dimsum Caddy is not a restaurant that fits on one line: elevated dim sum, a proper bar programme, and immersive golf simulator bays built into the dining room itself, next to the airport in Richmond, BC. Their own tagline says it best — late nights, great drives, good bites. The kitchen runs until 12:30 AM, long after the block around them has closed.

A new concept means the phone rings with questions

When nobody has seen anything quite like your restaurant, every caller has something to ask. Are you open Tuesday? (No — that is the one day they close.) How late does the kitchen go? How do the bays work, and can eight of us book one? Do we eat while we play? Those calls arrive during service and late into the night — exactly when the team is pouring drinks and running carts, not standing by the phone.

What DineCall runs today

The website a guest finds and the phone line a guest calls are both DineCall. All of this is live right now:

• Restaurant website designed and built by DineCall — concept, bays, menu, hours and directions in one place
• AI phone host answering their line, as late as the kitchen runs
• The questions every caller asks — hours, the bays, group visits, where to find them — answered on the spot
• Calls that need a person, like a bay booking or a private event, handed straight to the team
• “Supported by DineCall AI” — right in the site footer

The AI answers from their facts, not a script

An answering machine tells the caller nothing; a generic bot guesses. DineCall’s host is briefed on Dimsum Caddy’s actual details — the Tuesday closure, the 12:30 AM kitchen, what a simulator bay is and that the team takes the booking — so a thirty-second call ends with the caller knowing exactly what to expect. And the moment a request goes beyond the brief, it goes to a human.

One partner for the website and the phone

The same platform runs both front doors: the site that explains the concept and the line that answers for it, telling one consistent story. Same phone number the restaurant has always published, no new hardware, and the team keeps doing what they actually opened to do.