#10431m
AI Phone林太 Mrs. Lam
- 1×Salt & Pepper Squid· Less spicy
- 1×Yangzhou Fried Rice
- 1×Poached Prawns
3 items · $54.60
Customer story
King Do Seafood, live on DineCall.
“When we get busy, we don’t have to worry about missing calls from our customers any more.”
A Cantonese seafood restaurant in Surrey, BC. DineCall answers their phone — 100+ phone orders taken — and runs their bilingual online menu and pickup ordering. Everything on this page is live today — go click around their real site.
100+
Phone orders by AI
EN/中文
Bilingual menu
Pickup
Online ordering
24/7
AI answering their line
kingdo.ca/en/menu
kingdo.ca — powered by DineCall AI
01
The restaurant — and the busy-line problem
King Do serves Cantonese seafood and family-style dinners in Surrey, part of Greater Vancouver, greeting guests in two languages every day. Before DineCall, someone had to stand at the front desk just to answer the phone — and whenever the line was busy, customers complained they couldn’t get through.
02
What DineCall runs today
Their phone line and customer-facing ordering are DineCall end to end. Everything below is live right now:
- AI phone host answering their line — 100+ phone orders taken and counting
- Bilingual menu with dish photos (English & 中文)
- Online ordering for pickup, on their own domain
- Family combo dinners as one-tap bundles
- “Powered by DineCall AI” — right in the site footer
03
They kept what already worked
No rip-and-replace: King Do kept their phone number and kitchen routine — the AI simply answers the same line customers have always called, and can take several calls at once. New orders show up on a live board.
“We used to need someone at the front just to answer the phone — and when the line was busy, customers complained they couldn’t get through. Now the AI takes many orders at once. Business is up, efficiency is way up — we’re not going back. Customers compliment the menu site all the time, too.”
The order board
See what the staff sees
Every phone call, dine-in ticket, and online pickup lands on one live board. Go on — accept orders, mark them ready, or simulate an incoming AI phone order.
board.dinecall.ai · King Do Seafood
Order Board
Live · King Do Seafood
6Orders today
3By AI phone
0Completed
#10423m
PickupKevin C.
- 1×Honey BBQ Pork
- 2×Wonton Noodle Soup
3 items · $42.40
#10409m
AI Phone黃生 Mr. Wong
- 1×Ginger & Scallion Lobster· Pack separately
- 1×Beef Chow Fun
2 items · $54.60
#10417m
Dine-inT-05五號枱
- 1×Family Combo (4)
- 1×Chinese Broccoli, Garlic
2 items · $101.80
#103816m
AI Phone陳先生 Mr. Chan
- 1×Crispy Fried Chicken (Half)
- 1×Clams in Black Bean Sauce
- 2×Hot & Sour Soup
4 items · $59.40
#103912m
PickupAmanda T.
- 1×Sweet & Sour Pork
- 1×Yangzhou Fried Rice
2 items · $30.60
Interactive preview with sample data — not King Do’s live dashboard.
FAQ
About this case study
Yes — that’s the whole point. Visit kingdo.ca/en/menu, browse the bilingual menu, and place a pickup order like any customer.
Yes: an AI phone host on your existing number, a bilingual photo menu, online pickup ordering on your own domain, and the same real-time order board — tuned to your menu and brand.
No. You keep both. DineCall integrates with POS KING, Square, Toast, Clover, SpotOn, NCR Aloha and more, or runs alongside via a clean ordering API — we confirm your exact setup during the demo.
15-minute demo
Ready to answer every call?
See DineCall AI take a live order in a 15-minute demo tailored to your restaurant.
Email us — hello@dinecall.ai
No commitment. We’ll reply within one business day.